Frequently Asked Questions

FAQ Content

Q. What is the Whitby Goth Weekend?
A. The Whitby Goth Weekend (WGW) was founded in 1994 by Jo Hampshire of Top Mum Promotions and has grown to become one of the world's premier Goth events. Taking place in Whitby, North Yorkshire, UK, the WGW's official line is to provide musical entertainment with bands and DJs, although the culture of the WGW has far outgrown that simple agenda. Whitby Goth Weekend now has something for everyone with an interest in goth and all things alternative. It's a celebration of the non-conformity, diversity and freedom of expression the scene embodies. Thousands of Goths and alternatives of all ages and from all walks of life head to the town for an amazing long weekend. Whether they spend the nights dancing or drinking, the days shopping in the various 'Bizarre Bazaar' locations, or just wandering around town in their finery, it's a weekend they never forget!

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Q. Where does it take place?
A. The main event takes place in the Spa Pavilion which is situated on West Cliff in Whitby, North Yorkshire YO21 3EN.

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Q. How much are tickets for the main event at the Spa Pavilion?
A. For the Spring 2013 event, full weekend tickets cost £55, Friday only tickets cost £29, and Saturday only tickets cost £29.

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Q. How do I buy a ticket?
A. Both weekend and single day tickets can be bought online direct from us through our secure online shop WGW Tickets , or from one of our official ticket resellers: Pandemonium from the shop in Whitby or online at www.whitbypandemonium.co.uk, Morgana in Wakefield, Void in Nottingham, or Vagabonds online at www.vags.net. If you can't obtain a ticket from one of these sources because they've sold out, you may want to try asking on the forum ( WGW Forum ) or on Facebook ( WGW Facebook ).

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Q. When do tickets go on sale?
A. Tickets for the Winter 2012 event are on sale now.

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Q. What should I do with my ticket?
A. Tickets should be exchanged for wristbands at the WGW info stall in The Spa Pavilion preferably between the hours of 10am-5pm on Friday or Saturday. This helps us by easing congestion at the door, but please don't worry if you are arriving late as tickets may be also exchanged on the door. Your wristband entitles you to two nights of live bands and DJs between the hours of 8pm and 2am at the Spa Pavilion.

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Q. When is the line-up usually announced?
A. It is traditional for the line-up of the next event to be announced during the course of the current event, and we usually offer an 'early bird' discount on tickets bought at this time.

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Q. What time do the bands start and finish?
A. Generally the bands start at 8.30pm and finish around 1.00am, though we recommend you ask at the info stall during the weekend for up to date information especially if you wish to see a specific band.

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Q. When will my ticket(s) arrive?
A. Tickets ordered through the WGW website are usually posted in one batch approximately 28 days before the event, though other outlets may ship them earlier.

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Q. Is there a dress-code?
A. Not as such, no. However, we expect a level of taste and decency. Festival goers are pretty non-judgmental so anything from jeans and a t-shirt to full Victoriana is fine... just wear whatever you feel comfortable in!

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Q. Is the Spa Pavilion open at times other than for the evening events?
A. The Spa Pavilion is also open during the day for the Bizarre Bazaar and making enquiries at the WGW info stall. The Spa also has a bar and a kitchen open during the day for the sale of alcohol, soft drinks, tea, coffee and food.

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Q. Can I get a refund?
A. Refunds are not available but in some circumstances we may be able to transfer your ticket to the next event.

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Q. Where can I get info at the festival?
A. You can get more info from the info stall which is in the foyer of The Spa Pavilion. You can't miss it really, there's usually a huge banner and a mass of people hanging about there. The info stall will be available all weekend, should you need any help.

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Q. This will be my first time attending the WGW, any tips?
A. We run a 'WGW Virgins' meeting on the Friday morning of each festival at 11am in the Spa Pavilion. This is hosted by Loki who has attended every WGW so he has lots of tips and helpful info. Please wait in the foyer and Loki will make himself known when the meeting is about to start.

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Q. Are there any other official events in the town?
A. We run club nights at RAW nightclub on Baxtergate on the Thursday, Sunday & Monday of each festival. These nights are not covered by your ticket and must be paid for separately.

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Q. How do I find out about trading at the event?
A. Visit the trader section of our website where you will find information and booking forms - WGW Trader Booking

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Q. How do I get to the event?
A. You can find travel information through the following links...

International travel:
Newcastle Airport - www.newcastleairport.com - Flies in and out from European & Worldwide destinations
Teeside International Airport - www.durhamteesvalleyairport.com - Travel from some European destinations

National Travel:
The Trainline - www.thetrainline.com - One stop train ticket booking website
National Express - www.nationalexpress.com/home.aspx - The UK's Largest Coach Network

Local Travel:
Arriva - www.arrivabus.co.uk - For local buses connecting Middlesborough to Whitby and for getting out and about outside the town centre

Whitby town isn't that big, and can be walked across in less than an hour. There are a few private hire (minicab) companies in Whitby but there are no standard "black" or "Hackney" cabs. Some local Taxi numbers are:

Harrisons Tel: 01947 600606
Parc Taxis Tel: 07900 213 054
Smilers Taxis Tel: 07881 467 725
Streamline Tel: 01947 603321

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Q. Where can I stay in Whitby?
A. Up to date computerised availability for Hotels, B&Bs and self catering cottages can be found at www.discoveryorkshirecoast.com or by phoning Whitby Tourist Info on 01723 383636. Wherever you decide to stay, book early as places can fill up very quickly, especially when new dates have been announced.

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Q. What disabled facilities are there in Whitby?
A. Here are a few useful sites:

General overviews of access and facilities:
www.whitbydag.org.uk
www.discoveryorkshirecoast.com

Accommodation:
www.iknow-yorkshire.co.uk (disabled access)
www.iknow-yorkshire.co.uk (wheelchair accessible)
www.laterooms.com
www.hello-yorkshire.co.uk

Travel:
www.nationalrail.co.uk
www.northyorkmoors.org.uk

The Spa Pavilion:
thedms.discoveryorkshirecoast.com

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Q. Can I bring my children?
A. Children have been among regular WGW-goers for years. Of course, the UK's licensing laws prohibit the sale of alcohol to or for people under the age of 18 (although exceptions do apply in certain circumstances, these will not be considered here) young people are more than welcome at the WGW. We do, however, expect you to behave as a responsible parent and determine when exposure to certain elements of the event is inappropriate for your children, and act accordingly.

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Q. Can I bring my dog?
A. There are lots of dog friendly places in Whitby:
www.whitbydogfriendlyholidays.co.uk
www.tripadvisor.co.uk

Also, each Sunday of the Festival we hold a Whitby Dog Walk which leaves the bandstand (opposite the lifeboat station and amusements) at noon. Please feel free to come and join in! Visit our facebook at www.facebook.com/pages/Whitby-Goth-Weekend-Dog-Walks/10150095262815504 for more info.

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Q. I've lost something at the event, what should I do?
A. Initially visit the info stall to see if your item has been handed in there. If it hasn't then we will take details of your missing item, and you should contact us after the event in case your item has been handed in to another area of the venue.

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Q. Are press/photography passes available?
A. Generally not, but please refer to our media and photography section and contact us at info@whitbygothweekend.co.uk if you have any further queries.

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Q. Where can I buy/find...
A. Some useful places and contact info are listed below. You'll also find a map in our Souvenir Guide which you can pick up at the event or download from our website closer to the actual date.

Banks/Cashpoints
Barclays, Baxtergate
Co-op Superstore, Langbourne Road
Halifax, Baxtergate
HSBC, Baxtergate
Lloyds TSB, Flowergate
NatWest, Baxtergate
Nationwide, Victoria Square
Yorkshire Bank, Baxtergate
Four Lane Ends Filling Station, Guisborough Road
Stakesby Filling Station, Castle Road

Chemists
Boots, 64 Baxtergate - Tel: 01947 602219 - Level access & automatic doors.
Day Lewis 61 Baxtergate - Tel: 01947 602184 - Step into shop and step to rear counter.
Alliance Chemist (Moss) 14 Skinner Street - Tel: 01947 602084

Petrol
Four Lane Ends, Guisborough Road. Open daily 6.30am to 10pm. Cashpoint.
George Harrison, Upgang Lane. Open daily 7am to 11pm.
Stakesby Filling Station (with large Spar shop) 7am to 11pm. Cashpoint.

Local Newspapers
Whitby Gazette,17/18 Bridge Street
Tel 01947-602836. Published each Friday. Local information about tides, late night opening for chemists, church services and local events.

Information
Whitby Visitor & Tourist Information Centre - Langbourne Road - Tel: 01723 383637

Post Offices
Main Post Office, Co-op superstore, Langbourne Road.
Sub Post Office, Church Street (cobbled end)
Sub Post Office, The Parade, West Cliff, Whitby.

Supermarkets/Stores
Co-op Superstore Langbourne Road Tel: 01947-600710. Level access & automatic doors. Open 7 days. Car park at rear (free to shoppers spending over a certain amount).
Lidl Store. Stakesby Road, Whitby, North Yorkshire YO21 1HS. Open 7 days. Free car park.

Internet Access
Internet Access at Whitby Library available to non members - Windsor Terrace Whitby, North Yorkshire YO21 1ET - 0845 300 6687
Internet Access at The Coliseum - Whitby Coliseum Internet Cafe, Victoria Square, Whitby. North Yorkshire, YO21 1EZ - 01947 825000

Parking
www.scarborough.gov.uk/pdf/Whitby_Parking_Guide_2008.pdf
www.scarborough.gov.uk/default.aspx?page=15655

EMERGENCY CONTACT NUMBERS

Police
Whitby Police Station Spring Hill (not continuously manned) Tel: 0800 6060247

Doctors
Springvale Medical Centre Tel: 01947 820888

Hospital
Whitby Hospital Spring Hill - Tel: 01947 604851
A & E - Tel: 01947 824238 - Also emergency dental treatment

Vets
The Animal Health Centre High Stakesby Whitby North Yorkshire YO21 1HL
Telephone Number:01947 820333/603269

WGW Contact Details

Top Mum Promotions
PO Box 96
Whitby
North Yorkshire
YO22 4WD

Tel: 07970 704 702

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